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FAQs
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DVR FAQ
DVR FAQ
Q.
Ex-Factory ID & Password
Q.
I forget ID and Password
Q.
I forget the name of domain
Q.
I forget my user account of DDNS homepage
(
www.ipdvrfree.com
)
Q.
When running test after setting up DDNS in DVR, an error message comes up
Q.
When running DVR program, an error message comes up and the program stops
Q.
No moving picture on the screen
Q.
Moving picture stops when being played back
Q.
E-mail function fails
Q.
Audio fails
Q.
I set up recording, but recording function fails
Q.
There is a delay when receiving a picture from a remote computer
Q.
Audio fails in two-way communication system
Q.
DVR to be connected to client is not registered
Q.
DVR is not connected to client
Q.
When doing a remote searching after connecting DVR to client program,
a picture doesn't show on the screen
Q.
After connecting DVR to client program, a picture doesn't turn up
Q.
After connecting DVR to client program and selecting picture,
a picture doesn't show up but a message 'R'
Q.
An event happens in eMAP client, but it doesn't come over
Q.
I want to use other programs than DVR program
Q.
A driver is not installed
Q.
A driver and program are installed in Windows 98, but the program doesn't work
Q.
There is a picture on DVR Screen, but it's not a recording picture
Q.
Internet Explorer is connected to DVR, but LOG-IN window doesn't appear
Q.
Internet Explorer is connected to DVR and LOG-IN window comes up, but no picture
Q.
Internet Explorer is connected to DVR and picture window comes up,
but no picture Internet Explorer
Q.
I cannot back up data in CD